• Did you get a smartbox or a gift voucher?Be Smart!

    Cà Tron Hotel offers you a chance to book your holiday directly from our website. Convenient and easy to do, online reservation also allows you to personalize your vacation. Are you still there? Book in and put yourself on the road. We are waiting for you!

     

    Hotel directory:

    The reservation and information office is opened from Monday to Saturday from 8.30 AM to 8.30 PM, you can phone to +39 041 410367, write in every moment an E-mail to info@hotelcatron.it.

     

    If you have a gift voucher you can send a request filling the form on the right or book directly on the website indicated in the gift package following the instructions inside the box.

    Please read carefully the exact contents of the services offered, all conditions and cancellation policies present in the gift voucher and check the cancellation policy also in the confirmation email sent from the hotel.

    Please note that Check-in are from 3 PM till 8.45 PMAfter 9 PM the reservation will be considered a « No-Show »From 9 PM till 12 PM it is possible to book the night porter service but you must advise the hotel in advance (MINIMUM 5 DAYS PRIOR YOUR ARRIVAL). The extra charge will be € 50,00.

    Only on request via e-mail few days before the date of your reservation, early check-in is possible between 11.00 am and 3.00 pm with a small surcharge of 10,00 euros to be paid directly at your arrival.

    In case of cancellation after the deadline, the reservation cannot be annulled, changed or refunded.

    At your arrival you will be asked for the original box, a valid identity document, and a valid credit card to guarantee your room key and any damage to the hotel.

     If you do not have your original gift voucher, you will be asked for the payment of the amount of the box set.

    Minors not accompanied by parents must bring a written authorization with the copy of the identity card of both front and back. 

    Children till 1 year (maximum 1 child per room) stay free sharing parents bed only in superior room, upon written notice with an email.

    The cost of upgrade from standard room to the superior room is € 30,00 per night.

    For children from 1 to 8 years (maximum 1 child per room) it is necessary to contact the hotel to obtain the only available triple room with a double bed in a superior room, plus sofa bed. It is also required the identity document of the child to deliver to our staff at check in. The additional cost for triple room is € 50,00 per day, including breakfast for the child. 

    After 8 years you have to book an extra single room.

    If breakfast is not included in the gift box it’s possible to book it directly in the hotel, with a small supplement. Breakfast time : from 8.00 am till 9.30 am.

    It is  allowed one small dog per room (max 8 Kg) and  it is required an additional of  50.00 upon arrival for a sanitization of the room. The small dog can’t stay alone in the room during your stay. In any case, the Hotel must be notified at the time of booking otherwise the reservation will not be guaranteed. Please note that in the municipality of Venice the passport for dogs is required and has become a must. The penalty will be a fine.

    The whole hotel and all rooms are NO-SMOOKING". In case of violation you will be charged of € 100,00 for the extra cleaning.

    The day of departure the room and the hotel must be left within 10 AM.

    You will find all informations about how to reach the hotel in the PDF in the following link http://bit.ly/1F1tazu

     

    Informations and useful web links:

    Venice city pass:http://www.veneziaunica.it/en/e-commerce/services

    Luggage store in Santa Lucia Train Station: http://bit.ly/1HLMXnO

    Blog: https://catronveniceeng.wordpress.com/ for events.

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